Robotic Process Automation Streamlines Claim Status and Denial Management

Checks for eligible insurance with payers when denial received; returns insurance found to PM system and resubmits claim; changes to self-pay if not found for statement to be queued to patient; shifts secondary and tertiary insurance if the denial is on primary insurance and resubmits claims.

Robotic process automation (RPA) is transforming healthcare revenue cycle management, bringing it to the next, more efficient, level. Meridian's RPA solution, Microbots, are digital assistants that replace mundane, repetitive processes, allowing organizations scalability and increased production in a HIPAA compliant environment. Our digital assistants automate labor-intensive, costly, and error-prone revenue cycle management activities.