16 Mar VertexDr Client Forum 2018
FOXWOODS RESORT CASINO, MASHANTUCKET CT
WEDNESDAY, MAY 2, 2018
7:00pm Customer Appreciation Happy Hour
THURSDAY, MAY 3, 2018
- 8:00am – Registration & Breakfast
- 9:00am – Opening Remarks
- 9:30am – Key Note
- 10:45am – Break
- 11:15am – Breakout Sessions
- 12:00pm – Lunch
- 1:15pm – Breakout Sessions
- 2:15pm – Breakout Sessions
- 3:00pm – Break
- 3:30pm – Breakout Sessions
Next Level Service
Over the last decade, nearly every healthcare organization has come to the realization that the Patient Experience is a critical part of delivering exceptional care. If all organizations are doing the same things, how do you make your service culture stand out? In this high-energy presentation, Eric Kidwell, Senior Vice President for Integrated Loyalty Systems, will share a comprehensive approach to engage and align your entire workforce to help you build beyond the now-expected standard service practices and build moments that will have a lasting impact on your brand, your patient loyalty, and employee engagement.
Hollywood Service: Five Lessons from the Movies
The key to great customer service has been hiding in your favorite Romantic Comedy! That action Movie you love? A perfect example of team building. This high energy, incredibly entertaining session reminds you of lessons you may not have even realized you knew using
familiar stories. Then, you’ll learn how to take those lessons back to your organization with practical methods to improve your service culture. George Clooney, Julia Roberts and other stars may appear… okay… on the screen… not in person! Bonus: Popcorn!
Version 9: New VertexDr Enhancements & Functionality
Get the inside scoop on Version 9, including new key features for Practice Manager, Appointment Scheduler, Mobile technology, and EMR changes for the 2015 EHR Certification.
Keep Calm and Build a Robot
Join the Robotics Team to see how Meridian is ushering the way to cutting edge efficiency and productivity gains.
2018 MIPS Requirements
Obtain clarity on the Merit Based Incentive Payment System (MIPS) and program requirements for 2018 and where to find information this year.
Roadmap to Innovation
Explore the upcoming VertexDr development roadmap and participate in our annual user group session to provide your suggestions for future enhancements.
Avoid Being an Outlier: Audit Your E&M Coding
Insights into how E&M audits are conducted, the value they bring to your organization and how to make the most of the audit results.
Better Decisions with Better Data
Explore the new functionality of PBI Version 6 and gain insight into translating this unlimited data into core metrics and useful workflow tools.
Getting Started with the New Client Center & Remit
Detailed review of the newly integrated Client Center functionality and look at how to eliminate manual ERA posting through use of Remit.
Optimize Your Revenue Cycle
Learn how VertexDr’s eligibility tool, e-Statements, and monitoring Key Performance Indicators can provide efficiencies and improve the health of your revenue cycle.